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Returns Policy

You may return any product that is the result of our error – in such cases we will pay all shipping costs.

If you discover that the item is defective after the package is opened, a replacement will be granted. We do point out that all items are thoroughly checked for any form of damage or fault prior to shipping.

Please send us an email (customerservice@rosaveritas.org) and wait for our reply prior to sending any item back to us.

Any item sent to you via downloading will not be refunded. If there is some error or fault in the item we will fix the error or fault and you can download it again.
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  • HOME
    • HOME 2021 Old
  • ABOUT
    • Who we are
    • Our values
    • Our mission
    • What we do
    • Our communities
    • Our name
    • Our leaders
    • Our history
    • Being involved
    • Membership
  • LEARNING
    • 2021 Program
    • Courses & Workshops
    • Study at Home >
      • Metaphysics in Action
      • Metaphysics and Communication
    • Order of the Mystic Christ >
      • Activities
      • Study Groups
      • Membership
    • Retreats
    • eNews
    • Participant Log-In >
      • John Group Participants
      • Insights into Spiritual Healing Participants
      • Esoteric Understanding of the Human Being Participants
  • DEVOTION
    • Cosmic Mass >
      • Other Forms of Communion
    • Full Moon Festival
    • Spiritual Healing
    • Spiritual Seasons and Festivals >
      • Advent and the Twelve Holy Nights
      • Lent and Easter
      • Mystical Interval
      • St John's Tide
      • Michaelmas
      • All Saints and All Souls
      • Other Special Days
    • Personal Devotion
    • Sacraments >
      • For Life's Journey
      • For Every Day
    • Initiations
  • SHOP
    • About Shop >
      • Payment Options
      • Product Information
      • Shipping
      • Returns Policy
      • Privacy Policy
      • Copyright
      • Contact Shop
      • Join Email List
    • Categories >
      • Books
      • eBooks
      • Audio CDs
      • Digital Audio
      • Devotion
      • Mystic Cross
      • Courses at Home
      • Art Cards & Prints
      • Subscriptions
    • Topics >
      • Esoteric Knowledge
      • Bible Reflections
      • Year of .......
      • Advent & Christmas
      • Lent & Easter
      • Ascension
      • St John's Tide
      • Michaelmas
      • The Spiritual Discourses
      • Other Discourses & Contemplations
      • Meditations
      • Ritual
      • Prayer
      • Music
      • by Mario Schoenmaker
      • by Antoinette Schoenmaker
      • by Other Authors
  • CALENDAR
    • Online Streaming >
      • Feb 18 – Mar 31 • Daily Lent Meditations
      • March 7 • Rose Sunday Cosmic Mass
      • March 14 • Cosmic Mass
      • March 21 • Cosmic Mass
      • Holy Week & Easter
      • 2021 Video Recordings
      • 2020 Video Recordings
    • Adelaide
    • Aotearoa New Zealand
    • At Large >
      • At Large Videos
    • Melbourne >
      • Melbourne Members
    • Netherlands
  • CONTACT
    • Subscribe
  • DOCUMENTS
  • LOG-IN PAGES
    • ROSA VERITAS MEMBERS >
      • 2021 Dedication
      • Important Dates
      • Contact List & Updates
      • Photos
      • Members Videos
      • Committee of Management >
        • AGM Minutes & Reports >
          • AGM 2020
        • CoM Meeting Minutes
      • Documents
      • Profiles
      • Music Library
    • OMC MEMBERS >
      • Purposes of the Order
      • Chants and Salutations
      • Guide Book
      • OMC Corinthians
      • OMC Luke: Living Christ
      • OMC Luke: Born Anew
      • OMC Spiritual Love
      • OMC Letter of St John >
        • LoJ Reports >
          • LoJ – Report – Discourse 1
          • LoJ – Report – Discourse 2
          • LoJ – Report – Discourse 3
    • PRIESTS >
      • Priest Meetings
      • Conclave 2021
      • Conclave 2020